Підвищення ефективності управління проектом на основі використання on-line комплексу Wrike

Abstract

У статті проводиться аналіз сучасних умов праці працівників сфери інформаційних технологій, а саме – визначено недоліки роботи в розгалужених (віртуальних) командах. Подається варіант програмного продукту, який має на меті поліпшити співпрацю фахівців. Це програмне забезпечення завоювало безліч нагород і продовжує свій розвиток. Воно пропонує широкий набір інструментів для управління проектами, а також створює і призначає завдання співробітникам, групує завдання за проектами, контролює їх виконання і здійснює логування витраченого часу.

The article proposes to consider the problems of interaction of the members of virtual teams. Virtual team is a team whose members can be located in different offices, cities, countries. In modern business conditions, IT companies often choose such type of organization. The authors have analyzed the researches and articles and made the following conclusions. There are several problems in such a team: psychological, communication and control problems. Each issue is the topic of a separate article. Moreover, the authors have chosen to consider the issues of communication of team members. Authors have analyzed and tested various software products carried out to assist the manager in organizing the work. As a result, the Wrike online software, which solves a whole range of tasks for project management and teamwork, namely: work planning, appointment of the person responsible for the task, file storage, accounting of work resources, fast communication within the team, has been chosen. Wrike allows to organize a multi-level hierarchy of projects and a hierarchy within projects in the form of folders and tasks, providing tools for creating folders, projects, and tasks. In addition, each component listed above may have several important attributes, namely, the contractor, status (new, in progress, completed, pending, rejected) The issue of access to project components is solved by providing a security tool. Either an individual person, a group, or public can access each part of the project. The availability of tools that visually depict the execution of tasks in time, namely, the classic Gantt chart and the usual table rendering, is an important moment of using the product. When working with a temporary stream, you can use various filters. The authors have tested and analyzed the software product and revealed its strengths and weaknesses, as well as the ability to be used in business processes